Privacy Policy – RI Collective
RI Collective is committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what personal data we collect, how we use it, why we use it, how long we keep it, and your rights in relation to your data.
1. Who We Are
RI Collective provides operational strategy, AI implementation, process and workflow design, compliance support, event operations, and related consultancy services.
RI Collective is the data controller for the personal information we collect and use.
We handle personal data in accordance with applicable data protection laws in Ireland, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
2. Personal Data We Collect
If you contact us with a question, enquiry, consultation request, proposal request, feedback, or other message, we may collect the following information:
- Your name
- Your email address
- Your phone number, if you provide it
- Your organisation or business name, if you provide it
- Your job title or role, if you provide it
- Details of your enquiry or message
- Any additional information you choose to provide
If you work with us as a client, prospective client, supplier, contractor, or project partner, we may also collect information needed to manage the working relationship, project delivery, communications, billing, administration, and related operational requirements.
3. How We Use Your Personal Data
We use your personal data only where necessary and appropriate. This may include:
- Responding to your enquiry, feedback, or request
- Communicating with you about our services
- Preparing proposals, quotes, project scopes, or agreements
- Managing client projects, consultancy work, events, workshops, or operational support
- Keeping internal records of enquiries, projects, communications, and client relationships
- Managing invoices, payments, administration, and business records
- Meeting legal, accounting, insurance, administrative, or regulatory obligations
- Improving how we manage our services and communications
We do not sell your personal data.
We do not use your personal data for marketing unless you have clearly agreed to receive marketing or updates from us.
4. Our Lawful Basis for Using Your Data
We process your personal data under one or more of the following lawful bases:
- Legitimate interests, where we need to respond to enquiries, manage our business, communicate with clients or prospective clients, keep appropriate records, and operate RI Collective in a responsible way.
- Consent, where you have clearly agreed to receive updates, marketing, or certain types of communication from us.
- Contract or pre-contractual steps, where processing is needed to prepare a proposal, provide services, manage a project, or take steps before entering into a contract.
- Legal obligation, where we are required to keep or use certain information to comply with the law.
5. How Long We Keep Your Data
We keep personal data only for as long as necessary for the purpose it was collected.
General enquiries are kept only for as long as needed to respond and manage any follow-up. Client, project, financial, contractual, insurance, legal, or administrative records may be kept for longer where required for accounting, legal, insurance, business, or regulatory purposes.
Where possible, reporting or internal review information will be anonymised.
6. Keeping Your Information Safe
We take appropriate technical and organisational measures to protect your personal data. This includes using secure systems, limiting access to those who need it, and following appropriate data protection procedures.
7. Sharing Your Information
We do not share your personal data with third parties unless it is necessary, appropriate, or required by law.
For example, we may use trusted service providers to help us manage email, forms, website hosting, cloud storage, project administration, invoicing, accounting, or business operations. Where this happens, they may only process personal data on our behalf and in line with data protection requirements.
Your personal data will never be:
- Sold
- Used for unrelated marketing
- Shared unnecessarily
- Passed to another organisation without a valid reason
8. Your Rights
Under data protection law, you have rights regarding your personal data, including:
- The right to access the personal information we hold about you
- The right to request corrections to inaccurate or incomplete data
- The right to request deletion of your data, subject to legal or administrative obligations
- The right to object to or restrict certain types of processing
- The right to withdraw consent, where processing is based on consent
- The right to lodge a complaint with the Data Protection Commission
The Data Protection Commission is Ireland’s supervisory authority for GDPR and data protection matters.
You can find more information about your data protection rights at www.dataprotection.ie
If you would like to exercise any of your rights, please contact us using the details below.
9. Contact Us
If you have any questions about this Privacy Policy or how we manage your personal data, please contact us at: